FAQ

 

As Cute as a Button FAQ

How much are your frames?

Prices vary so click on SHOP in our menu above, select a design you like & the price will be displayed 🙂

How much is packing and shipping?

P&P within Ireland is €3.99 for one parcel to one address

P&P within Ireland is €7.49 for two parcels to one address

P&P within Ireland is €9.99 for 3+ parcels to one address

I want to order more than one frame sent to different shipping addresses?

Please place separate orders for separate delivery addresses as all shipping prices are based on delivery to one address.

Can I collect from you?

Yes. Please email us directly with your requirements. Email address is on our homepage.

If you order on www.ascuteasabutton.ie  you will be charged p&p.

Where are you based and do you have a Gift Shop?

As Cute as a Button Personalised Frames Ltd. are based in Nurney, Co. Kildare. We do not have a gift shop as we are an online business. If you wish to collect your order we will send you directions on how to get here.

Do you ship overseas?

Yes, however due to Covid19 we are currently we only shipping to the UK/NI and the price is €14.95

Can you ship direct to a third party?

Yes, just complete the Shipping Address section on your order with the recipients address details after you have completed the Billing Address section with YOUR details. We will add your message to a gift card so the recipient will know who the gift is from.

How long does delivery take?

We ship Every Monday and Wednwsday ( except Bank Holidays ). It usually takes 1-2 days after we ship for your order to arrive however please expect delays during Covid19. Allow 5 -7 days for shipping to UK.

All parcels can be tracked. We use An Post express delivery service as in our experience over the years they offer the most reliable service.

Can I make a return?

Unfortunately as the frames are personalised and made to order we do not accept returns. Please refer to T&Cs

Do you make bespoke frames other than what is on the website?

Usually yes, depending on the brief. The charge for bespoke frames is higher than advertised standard frames will vary depending on the brief.

Most of our designs on the website can be adjusted slightly so put any changes you require on your order in the Additional Information section.

Are gift boxes and gift cards included in the price?

Yes these are complimentary making your personalised framed prints the perfect gift ready to go!

What size and colour are your frames?

Dimensions are 25 x 25 x 4.5cm . All Frames are one size and white. We do not offer any other size or colour.

What if I want to make changes to an existing Frame in the future?

Things change in Life such as additional Grandchildren for instance.

As all our frames contain prints you cannot add names to an existing print, however we can remake a new insert from €20.00 including delivery.

We don’t however sell inserts. This service is only offered by way of amendments to existing Frames previously sold from our range.

Can I leave a Review?

Yes please! Here is the link

https://www.google.com/maps/place/Cute+as+a+Button+Personalised+Framed+Prints/@53.0967841,-6.9505903,17z/data=!3m1!4b1!4m5!3m4!1s0x485d7a2951033f17:0xb0975fd4434f393a!8m2!3d53.0967841!4d-6.9484016 

Should you have any further questions please email us.

 

Thanks you 🙂